Privacy Statement Privacy Statement
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Information about our Organisation and Website
Castrol Limited, registered office address: Wakefield House, Pipers Way, Swindon, SN3 IRE, United Kingdom is committed to protecting your privacy. We provide this Privacy Statement to inform you about the type of information we collect from you online and how we use that information. This website is governed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any dispute arising out of your use of this website. The Castrol Edge website (www.castroledge.com) is owned by Castrol Limited, Wakefield House, Pipers Way, Swindon SN3 1RE, United Kingdom. Registered in the UK: 149435.
Collection of Personal Information
Personal data is information that could identify a specific individual such as names, addresses, e-mail addresses, and telephone numbers (“Personal Information”). If during your visit to this site you order products or services, enter a competition, or submit other information to us, you may provide us with Personal Information.
Castrol or any member of the Castrol Group, may carry out due diligence checks on its counterparties. These checks may involve Castrol collecting personal information via publicly available databases and other on/off-line sources. For information on how Castrol does this in accordance with applicable data privacy laws please contact email@example.com.
Use of Personal Information
If you choose to provide us with Personal Information it will be used to provide the information, products or services you request or which we think may be of interest to you, to communicate with you for the same purpose or for any other purposes stated at the time at which the data is collected and subject to any preferences indicated by you at the time.
For example, if you subscribe for a free newsletter, we will collect and use your email address and other contact details only for the purposes of sending you the newsletter unless we have requested and you have consented to our using your data for marketing or other purposes. Where a fee is payable for a service or product we will also use your information for billing and payment collection purposes.
Data is held for a specified period of time in accordance with applicable law, for the purposes of marketing after which time it is anonymised. We do not collect any additional information about you other than that outlined above.
How your Personal Information is kept accurate and up to date?
We are committed to ensuring that your Personal Information is kept accurate and up to date at all times. However, we can only make changes to your Personal Information if you notify us. It is your responsibility to let us know if there are inaccuracies or changes to your Personal Information at any time. Please notify us at firstname.lastname@example.org if there are any changes to or inaccuracies in your Personal Information providing us with sufficient information to identify you, so that any changes can be made.
We will ensure that all Personal Information supplied is held securely in accordance with all applicable data protection laws and regulations. We take appropriate security measures to prevent unauthorised access, improper use or disclosure, unauthorised modification or unlawful destruction or accidental loss of Personal Information.
Disclosures of and the international transfer of your Personal Information
Castrol does not sell or otherwise release your Personal Information to third parties for the purpose of allowing them to market their products and services to you. In order to provide our services we may, however, need to share your Personal Information with other companies within the Castrol Group, and/or third party suppliers that process data on our behalf.
Since Castrol operates globally, this may mean that we could transfer your data to other countries, including countries outside the European Economic Area (EEA). However, in all circumstances, we will take steps to ensure that your Personal Information receives the same level of protection as within the EEA that it is kept secure and used only in accordance with our instructions and for the purposes we have indicated to you at the time of collection of the data.
We also reserve the right to disclose your Personal Information as required by law or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us. In the event that Castrol is subject to a takeover or acquisition we may disclose your Personal Information to the new owner of the business.
We will send you marketing communications which we think may be of interest to you in line with your previously expressed marketing preferences. If you no longer wish to receive such marketing communications, please contact us at email@example.com at any time to exercise your opt-out rights or follow the instructions contained in each marketing communication.
Site Traffic Information and Cookies
Servers located within Castrol and hosted by third party service providers outside the European Economic Area automatically log data about your visit to our site based on your IP address. This information does not identify you as an individual, but identifies the computer or other device you use to access the website. This information we collect is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage.
During the course of your visit to our website, we may also automatically download short text files called “cookies” to your computer. Cookies enable us to provide you with a better online experience by enabling the site to know that you have visited before and in some cases to record preferences in order to personalise your visit. Cookies also assist us to analyse the profile of our visitors. Cookies do not identify the individual user, but only the computer that is being used to view the site. These can be session cookies which are deleted when you close your browser and/or persistant cookies which remain on your computer for a longer period of time.
To delete or stop cookies being placed on your computer refer to the help menu on your internet browser. In a few cases blocking cookies may reduce the functionality of some sites or prevent access to them depending on your chosen browser options.
For further information visit www.aboutcookies.org. This link will take you to another website that is opened in a new window. Castrol is not responsible for the content of the www.aboutcookies.org website.
Questions about your Personal Information
If you have any questions relating to this privacy statement or the personal data we hold about you or wish to amend the details we hold about you please email us firstname.lastname@example.org using this link, or by post at the following address Castrol Limited, Wakefield House, Pipers Way, Swindon SN3 1RE, United Kingdom.
Castrol does not knowingly collect information from children.
Changes to this Privacy Statement
Our website may contain links to other sites which are outside our control and are not covered by this privacy statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy statement, which may differ from ours. We encourage you to read the privacy statements on the other websites you visit.